I’d try my best to have an in person visit! I think explaining things in person or on FaceTime would be more helpful than a text. I would explain compassionately that we are still in the process of working on their situation, and always have their best interests in mind. But, for now, we’d like to get a small token for their birthday to add some light to their day! I’d also reach out to the resource parent to see if they are aware of the child’s birthday.